FAQS

Q: Why the $4 fee?

A:  This nominal fee helps to the keep the service alive, even if you’re not actually purchasing a book.  We also encourage you to do your own research before posting your query (check out the Tips page).  If your book stumper is solved and Loganberry Books can find you a copy, your $4 stumper fee is deductible from the purchase price of the book (woot!).

Q: Does this mean that my Stumper is guaranteed to be solved?

A: No, There’s no guarantee that your Stumper will be solved.  The fee is for posting your Book Stumper on the site, not for finding the book.  But your search will remain on site for as long as we are running the site.  We encourage you to reply to comments or to confirm when a suggestion is correct.  We also conduct worldwide book searches, so if you want us to find the book for you, we’d be happy to send you a non-obligatory quote.  Just send us an email at books@loganberrybooks.com or fill out our basic book search form: http://www.loganberrybooks.com/searchform.html

Q: How do the comments work?

A: With this new format, the comments allow people to reply directly with their suggestions and even further questions.  Although this allows for quicker responses, rest assured comments are moderated and have to be approved before they are posted.  Please keep this a friendly and book-loving site!  Only informational links will be accepted, as links to books for sale will become obsolete quickly.

Q: I forgot or couldn’t find the notes/comments box when I submitted my payment via PayPal. Where should I send my Stumper description?

A: Just send us an email at stump@logan.com letting us know you already submitted a payment via PayPal and include your description there.

Q: My Stumper description is too long for the PayPal notes/comments box. What should I do?

A: That’s okay, just email us with your Stumper description at stump@logan.com . Also it would be helpful to leave a message in the comments box on PayPal at least letting us know the titles of the Stumpers.

2 thoughts on “FAQS

Leave a Reply

Your email address will not be published. Required fields are marked *


*