It starts with some kids (possibly siblings, there are two or three kids) in, I think, a shop, a thrift, antique, or pawn shop, with no adults around and they are visited by these creatures. One is like a bear that talks in a phonetic southern-US style accent and one is like a dragonfly whose words allruntogetherlikethis. When I say “like” a bear and dragonfly, I think they were described as similar to these but not exactly the same. I think the creatures come from the kids interacting with an object in the shop.
They visit other worlds or dimensions and at one point they’re in a desert and tiny bugs swarm them and try to get to the moisture in the kids’ eyes and mouths so they have to keep them shut tight. They have to figure out how to outwit the antagonist without opening their eyes or mouths.
That’s all I remember. It was most likely written in the 70s or maybe 80s but definitely no later than mid-nineties. I read it around 2000 and it seemed old at the time.
I’ve spent so long looking for this because I just don’t believe no one else has read this and I think about it every time a gnat flies in my face! I feel like I’m in another dimension myself!!